Their focus is on serving you great tea with the best and most personal customer service. Our primary executive offices are located in Montreal, Quebec, Canada. Buy 8 oz of select wellness teas. You will receive a confirmation email once your order is placed. There will be no charges after the full payment is taken. If you wish, you can choose to unsubscribe at any time. Monday to Friday. Ok, so maybe this is just an awful April Fool’s joke? We love tea, but not spoilers! Organic Teas. Interview. With scalable service in place, DAVIDsTEA needed to ensure its online capabilities were up to snuff. If you have questions or need assistance concerning your account, OUR VDAY GIFT TO YOU | $5 flat fee shipping & Free shipping over $75, Perfect & Favourite Tins: Buy 2, Get 1 FREE. DAVIDsTEA Organic The Skinny Loose Leaf Tea Iconic Tin, Premium Oolong Tea with Pu’erh, Ginger and Eleuthero for Weight Loss, 2.8 oz / 80 g 4.8 out of 5 stars 7 $19.00 Find helpful customer reviews and review ratings for DAVIDsTEA David’s Top 12 Tea Sampler, Loose Leaf Tea Gift Set, Assortment of 12 Fan Favourite Teas, 106 g / 3.8 oz (SP) at Amazon.com. Investor Contact MaisonBrison Communications Pierre Boucher 514.731.0000 investors@davidstea.com. I interviewed at DAVIDsTEA in March 2018. We do not have a referral program for our subscription boxes at this time. Once you are on the subscriptions page, you will then be able to modify the shipping address for future shipments. Get news and promotions quickly by signing-up to our newsletter. You do not! Get 2 oz FREE. Other questions? To join the Tea Tasting Subscription Box Program, you will need to purchase an annual subscription for which you will receive 4 seasonal boxes throughout the year filled with a variety of teas, exclusive teaware, special offers, etc. Returns with a gift receipt are eligible for exchange or store credit only. Media Contact PELICAN PR Lyla Radmanovich 514-845-8763 media@rppelican.ca Infusers & Accessories. We offer full refunds and exchanges on unused tea accessories, and in-store exchange or store credit on unused loose leaf tea, food, sweeteners and beauty products. If you’ve reached out to us, please rest assured that you’re in the queue and we’re working on getting back to you as soon as we can. With scalable service in place, DAVIDsTEA needed to ensure its online capabilities were up to scratch. The phone screening was quick, unitrusive and the little conversation gave me insight into what the company will be all about. We will gladly return or exchange unused items within 30 days with the original receipt. If you have questions or need assistance concerning your account. There will be a one-time charge for your annual gift subscription (4 boxes) when your order is placed. www.davidstea.com Please ensure that you cancel at least 10 days before your next box is planned to ship to receive a full refund for the remaining boxes. 11,854 were here. Buy 8 oz of select wellness teas. If you are Canadian and want to ship to a US address, you can visit, If you are American and want to ship to a Canadian address, you can visit. I applied online. There will be a one-time charge for your annual subscription (4 boxes) when your order is placed. Our customer service team will deduct points from your account and respond back to you with how to claim your free tea in store. Please make sure to include your order number, and list the items you wish to return, and we’ll reply with instructions on what to do next.If your order is eligible for a return, we will provide you with a pre-paid return shipping label. They will be surprised and delighted 4 times in the next year with specially curated teas, exclusive teaware, special offers and access to the exclusive Tea Tasting Club. As such, customer benefits are restricted to those value propositions that customers recognize. It was fun and light hearted. If a dispute should arise between you and DAVIDsTEA, we want to provide you with a resolution that is efficient and cost effective by using our Customer Service team. I’ve tried mobile and on … Importantly, the DAVIDsTEA business model is based on innovation, quality and the customer experience. All refunds will be processed using the same method of payment as the original purchase. Do you accept returns or exchanges on items in the subscription box? Get news and promotions quickly by signing-up to our newsletter. Once you are on the subscriptions page, you will then be able to modify the billing address and credit card for future shipments. Company Reviews; Company Culture; 10 of the Best Companies for Working From Home; 11 Companies That Let You Work Remotely; The Top 20 Jobs With the Highest Satisfaction DAVIDsTEA 5430 Ferrier, Mount-Royal Quebec, Canada H4P 1M2. To see your estimated ship time, review our delivery times, If there is a problem with your order, please fill out our. If you received your subscription box as a gift, you will need to contact the purchaser, who can then have this information updated on your behalf. Not head over heels with your latest purchase? You can also reach our Customer Experience team by phone at 1-855-702-3006, or by chat from 9am to 9pm EST, Monday to Friday, and from 9am to 5pm EST on Saturday and Sunday. The specifics of the box will remain a surprise for you or the person you are gifting it to. Steepers, Pitchers & More. You can subscribe for 1 year and receive 4 seasonal boxes. The booklet included in your subscription box will include instructions on how to steep each specific tea in your box! Unfortunately, we only offer shipping within Canada and the USA at this time. Prepacked Teas. This serves as a guideline for employees who are selling or representing the product to the customer. You will purchase a subscription for 1 year (total of 4 boxes) and the subscription will automatically end after the 4th box. We do not accept discount codes to be used on subscription boxes. Shipping is free with the purchase of your box! Please make sure you are subscribed to the DAVIDsTEA newsletter to be the first to know when the sneak peek teas are launching! It’s a gift that keeps on giving! Tea Press & Pitcher Press. You can also reach our Customer Experience team by phone at 1-855-702-3006, or by chat from 9am to 9pm EST, Monday to Friday, and from 9am to 5pm EST on Saturday and Sunday. You can also reach our Customer Experience team by phone at 1-855-702-3006, or by chat from 9am to 9pm EST, Monday to Friday, and from 9am to 5pm EST on Saturday and Sunday. 9:00AM-9:00PM (ET) Saturday and Sunday. At this time, we do not offer corporate or bulk gifting of our subscription box. Good tea, terrible customer service. Explore our premium Black tea, Green tea, Matcha tea, Herbal tea, White tea, Maté tea, Oolong tea, Rooibos tea, Pu'her tea, tea accessories and more! $5 flat fee shipping & Free shipping over $75. $5 flat fee shipping & Free shipping over $75. On the subscription box page, you will have the option to buy or gift a subscription box. The phone interview consult was amazing. To purchase a subscription on our US site, we accept VISA, Mastercard and American Express credit cards, as well as VISA debit cards. If there is a problem with your order, please fill out our Contact Us form. Purchases can easily be returned by mail (free of any return shipping or handling fees) if you use the prepaid return label.Please note that we are unable to refund your original shipping charges, if applicable, unless the return was a result of our error. Nor any of the individual items within 30 days with the original purchase MA ( us ) ) to. Longer than usual to reply during especially busy periods remain a surprise for you or the person you on! Line of teas to try subscription steps again to re-enroll followers on LinkedIn box will a! We only offer shipping within Canada and the little conversation gave me insight into what the company will be about... Service team will deduct points from your account page, you will be billed in CAD for year! 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