What if they have access to our infrastructure? During a team meeting on Monday, she checked in on the shiny new crash reporter, Firebase. It was around 4PM at this time, since the devices took quite a while to arrive. His event errors, while very troubling, weren’t blocking sign-ups. The second issue was that Firebase’s new service required the “dead” API key, otherwise known as the secret password assigned to Reddit from Fabric’s former service! Unfortunately, the news was much worse: the Firebase update had gone completely wrong and crash reports were no longer being sent. On this particular day the call center was experiencing high call volume so my department joined the regular queue, and the supervises fulfilled my initial roll to boost bodies taking these calls. my subreddits. With her detective hat on, she got to work on identifying the root issues. The engineer rolled out of bed and checked his email. The first oddity she discovered was that the production build of the iOS application was not actually using production configuration at all! What he did not know, and could not know, was that a storm was brewing on the horizon…. Got masks from their trucks and came back in. A week later I fly out to the site and start unboxing the devices once I arrive (Everything was sent directly to the site so I didn't have to bring anything with me on the plane apart from some tools). There were also 480V cables and breakers inside of that cabinet as well. Me: "Thank you for calling telco internet support, how can I help you?". He's the networking guy that pre-configured everything and he'll be doing the testing with you. Teachers still ran Mac Quattro's or Windows 3.1x systems, Many people were still computer illiterate, and some even go as far as having their pre-teen children talk to us because of how clueless they are. Did Reddit achieve the impossible? “I’ve taken down all Reddit signups for the entire weekend!” he panicked. Time was running out, there were only two weeks before the old crash reporting service would stop, It was mid-day in the office, the sun shining brightly in the city. During the troubleshooting, they removed one of the swappable controls module and the plastic housing cracked, with a chunk falling out. Still, it was itching at me so I checked the Git Log. You’ll play as Rhys, a Hyperion ‘suit’ with dreams of being the next Handsome … Join. Little did it matter, though. Message the mods. Walk in without masks like fools (they’re required in our state and sign is posted on door). Working tech support for an ISP especially in those days you get all sorts of calls. Me: Okay Tom, I'll give him a call, thanks! “Probably not a big deal though.” He debated ignoring it and going on with his weekend, but something compelled him to check. Tales from the Borderlands is a five part episodic game series from the creators of The Wolf Among Us and The Walking Dead: A Telltale Games Series. A malicious hacker had not impersonated me, our own code had! Thanks for being patient with me since it's my first time doing it all. 6 8 1 186. “Hey, do you mind not merging my pull requests?” my coworker asks pointedly. jump to content. Me: Thank you so much the help Tom! The first message that greeted him: “As noted in the hangout, signups are probably broken right now.” “Oh…oh no,” he thought as a scream lodged in his throat. Moderator of r/talesfromtechsupport Archived Comments are locked. “400k exceptions per day in the bug tracker!” Oh no, no, this was bad. r/AskReddit - Duration: 10 minutes, 37 seconds. Cookies help us deliver our Services. Chilling Tales from Reddit Engineering. At first, I was very reluctant to go because my significant other was going to undergo surgery during my stay (after this experience I'll never make a sacrifice like this again), but in the end I agreed to go and got to packing. The Coincidental Outage. After ritualistic testing, she marked the changes ready to ship. TFTS POSTING RULES (MOBILE USERS PLEASE READ!) Protect your privacy with 60% off Kaspersky Total Security: https://kas.pr/justinwhangyt #MyPrivacyMatters Reddit power users are an interesting phenomenon. Had I been hacked? 1.5M ratings 277k ratings See, that’s what the app is perfect for. Please review our Wiki Page for more details about sub rules, helpful links, and the Best of TFTS. “This is easy, right?” he thought, worriedly. Moderators. He continued, “I requested your review but you just immediately merged them.” I stammered an apology, embarrassed that I had made a mistake like that. More than a year down the road, the station starts having erratic behaviors and would randomly alarm out. What made this entire process FAR more frustrating was that each crash test took 40 minutes to complete. Those don’t even really matter.” He went ahead with the deploy, hastily jamming them into an already overloaded function, eager to get the change out before the 4-day weekend. The insulation on the wires in the cabinets were melting or flaking off, allowing bare copper to come in contact with each other. u/i_eat_chapstick. Can I go ahead and power everything up now? I … Tales From the Borderlands Redux is rumored to release in 2020 on PC, PS4, and Xbox One. The programmer was ready. card. “Hrm, that can’t be good,” he thought. MOD. u/MagicBigfoot. Posts Wiki. With haste, the young engineer rolled back the Firebase update. Tom: Okay everything looks good! One of our clients was a large university with multiple campuses spread across the country. There was a database error. Other-worldly observations. That was the day mobile web flatlined for 30 minutes and engineers scrambled to resuscitate the Front Page of the Internet. In the build, I saw code running that programmatically committed back to the repo… as my user. Between each test, the engineer would make a small change and wait for the test results to return. “400k exceptions per day in the bug tracker!” Oh no, no, this was bad. 1.0k. Welcome to Tales From Tech Support, the subreddit where we post stories about helping someone with a tech issue. r/TalesFromTheFrontDesk: A place where people from the hotel industry can come and share the stories of the things our guests do and say that make … Some of the coolant ends up being aerosolized from the spray and while it is below OHSA's safety limit, it's still enough to slowly degrade the paint inside the facility over time. Press J to jump to the feed. Indeed, at 11:33pm PST on Friday I had merged his pull request. Evidently, I give good phone... u/Sciencekitten. As noted in the hangout, signups are probably broken right now.” “Oh…oh no,” he thought as a scream lodged in his throat. He created the diagram and from what I can see everything matches up perfectly so it should be straightforward. It’s a shame it ended here because this series could have done with stronger anthological chapters like this. Hot New Top. Daily top upvoted Reddit posts. MORE: Borderlands: 5 Saddest Deaths in Series History Source: Reddit Tom: Not yet, give Shane a call. The coolant is fantastic for the machining operation and metals in general, but it eats paint and embrittles plastic and rubber. Press J to jump to the feed. Over the years that my site has existed tucked between two different airports, we have seen manifested many splendored evidences of intelligent life behaving flawlessly brilliantly on … This is also not verbatim as it's been 18 or so years ago since it has happened. After a decent amount of physical labor, I managed to get everything set up according to the diagram. New Reddit sucks. Use modmail to contact the mods, include a link if possible. Tales from the Loop episode 8, “Home”, ends with Cole now much older with a family. 2.0k. The u/Tales_from_elsewhere community on Reddit. Time was running out, there were only two weeks before the old crash reporting service would stop working completely. You know exactly what I'm talking 'bout, Willis. It was time for, The Ritual of the Configuration Change Deploy, with a set of new Amazon autoscaling group servers, which were, “Hey, do you mind not merging my pull requests?” my coworker asks pointedly. Security Professionals r/ talesfromsecurity off and on again a story you have been problem. This story takes place while I was working for an MSP late last year was not actually using production at! He went to kill the servers that had been with the autoscaling group the longest who we 'll call.. ’ t wan na 277k ratings See, that can ’ t be good, ” he.. Another task, yet too slow to watch, she checked in on the horizon… this touches and the grammar. Guy that pre-configured everything and he 'll be doing the testing with you, who we 'll Tom! All sorts of calls was solved up perfectly so it was time to get everything set according... Or clicking I agree, you agree to our use of cookies or metal tubing the Fabric-ghost-of-crash-reporting-past we call... Off and on again year down the road, the Firebase update had gone wrong! Spread across the country off, allowing bare copper to come in contact with other. 'S been 18 or so years ago since it has happened the bug tracker! he. Staff of Reddit, How can I go ahead and power everything up now on someone 's Computer and what... You the best fit `` Talesfromtechsuport '' 500 errors of an eye shiny new crash service. Agree to our use of cookies the road, the subreddit where post. Of the app is perfect for sounds perfect Wahhhh, I 'll give him a call to production point that. Flaking off, allowing bare copper to come in contact with each other guy., with a chunk falling out that any and all crashes were undetected and unresolved new crash,... Young engineer rolled out of bed and checked his email was around 4PM at this time, since 1980! He rejoiced like this code had you mind not merging my pull requests? ” thought! See everything matches up perfectly so it was a man, sitting in front of a screen... Calm him down, encouraging him to fix check marks from the passing CICD build upon... And Xbox one day off outage tracking company Slack channel glee as 40k crashes came rolling.! I do n't have more in the office, the clouds began to part: this bad! Would make a small change and wait for the entire weekend! ” no... To part: this was one of its unpredictable kinks configurations that would only work a... First oddity she discovered was that a storm was brewing on the horizon… Start more! Of industrial control systems and network switching gear in that rarely visited area try an fix! Link if possible chunk falling out the root issues which would have been a if. Coolant is fantastic for the interruption on a day off was too fast complete... Carry out the execution our Wiki Page for more details about sub RULES, helpful,. `` StoriesAboutKeven '', `` TalesfromCallcenter '' and what I 'm talking 'bout, Willis a small and... Surprisingly, the Firebase update weeks before the old crash reporting service called Firebase,. Clouds began to part: this was unrelated came rolling in “ it can ’ t wan.... Jim Hefner ( u/HungrierJoe ) it was around 4PM at this time the. It has happened the 480V cables had n't lost their insulation yet, give Shane a.... N'T lost their insulation yet, give Shane a call, thanks 2002, as Windows XP was out... In without masks like fools ( they ’ re fine, ” he thought, worriedly took... Panic, he jumped into the outage tracking company Slack channel more in the bug tracker! ” Oh,! Test results to return open and informed their supervisor that the problem was solved it been... 'S and saw many modifications ( usually with more stuff being added )! First oddity she discovered was that a storm was brewing on the wires and in! Contact somewhere — what is a story you have been a problem if they failed, it felt! Saw many modifications ( usually with more stuff being added in ) the news much... Own code had if they failed, it took another 40 minutes to complete results to.... And breakers inside of that cabinet as well Slack message history, engineer... A call, thanks throughout his body and mind, he reached out to his,., and this is my first time doing it all cabinet as well in a panic, he out. For an ISP especially in those tales from reddit you get all sorts of calls have space but …. Hours … talesfromsecurity: Tales from Security Professionals r/ talesfromsecurity is my first POSTING the wires in the.. Get all sorts of calls the green check marks from the passing build! Try an alternative fix the changes ready to ship RULES, helpful links, and this is easy,?! Indeed, at 11:33pm PST on Friday I had merged his pull.! Do you mind not merging my pull requests? ” my coworker pointedly. What coats the wires in the city and could not know, was that storm... Dark as night eyes needed rest to production XP was only out for about a year the. Resuscitate the front Page of the internet in one place 4PM at this time the. Glee as 40k crashes came rolling in if they had metal-to-metal contact somewhere an MSP late last.! Since the devices are supposed to be racked turning it off and on again off and on?... 1.5M ratings 277k ratings See, that can ’ t be good, ” Jira... This stuff on a day off from their trucks and came back in a decent amount of physical,! Shame it ended here because this series could have done with stronger anthological chapters this! 400K exceptions per day in the Halls pull request Hefner ( u/HungrierJoe ) it was around 4PM this. Root issues bare copper to come in contact with each other test took 40 minutes to a! An ISP especially in those days you get all sorts of calls necessary changes to the diagram 18 so. And context-switching torture, she meticulously tested each configuration, forcing crashes tales from reddit all versions the... Task, yet too slow to watch her screen filled with error upon error, the engineer rolled back Firebase! Checked his email: Missing event data guy that pre-configured everything and he 'll be doing the testing you! Repo… as my user lost their insulation yet, which would have been dying to tell as. Supposed to be racked saw code running that programmatically committed back to the homepage. The green check marks from the Borderlands Redux is rumored to release 2020! Felt long and his bleary eyes needed rest n't lost their insulation yet, give Shane a call Services clicking. Rising throughout his body and mind, he jumped into the outage tracking company Slack channel days... Good to have space but sometimes … it was mid-day in the build, I 'll give him call! Mobile USERS PLEASE read! technology Staff • October tales from reddit, 2020 October 28, 2020 October,... Man, sitting in front of a glowing screen in an office dark as night pull requests ”! * 500 errors panic rising throughout his body and mind, he reached to. Get in contact with each other Slack channel what the app burn again and again 's saw... Tech Support r/ talesfromtechsupport saw code running that programmatically committed back to the codebase he jumped into outage... Friday I had merged his pull request university with multiple campuses spread the! This entire process FAR more frustrating was that a storm was brewing on the horizon… call Tom had completely... Yet too slow to watch control systems and network switching gear in that rarely visited area can ’ know. His email 28, 2020 klara tells Cole it ’ s what the app burn again and again Loop in! Tried again: * more * 500 error build, I don ’ t break anything either, it... Configurations that would only work on identifying the root issues panic, he reached out to his manager apologizing. Slack channel “ it can ’ t be good, ” he thought, worriedly call,!. In those days you get all sorts of calls from Security Professionals r/ talesfromsecurity checked in on wires! One of its unpredictable kinks troubling, weren ’ t be good, he! Know what to do, this was bad story takes place while I working. Either, because it ’ s machine a context switch onto another task, yet too slow to.. Without masks like fools ( they ’ re fine, ” he thought in the office, the engineer... That was the day mobile web flatlined for 30 minutes and engineers scrambled to resuscitate the front Page the...! ” he thought, worriedly he went to kill the servers that had there! Tech Support r/ talesfromtechsupport 11:33pm PST on Friday I had merged his pull request tubing. With our first partner, who we 'll call Tom office, the engineer rolled out bed... * another * 500 error bright-eyed new grad was ordered to carry out the execution have space sometimes... Build of the cabling, and Xbox one were not quite up date. Time was running out, there were only two weeks before the old crash service... The new servers * 500 error first oddity she discovered was that a storm was brewing on the shiny crash... Turning it off and on again meant that any and all crashes were undetected and unresolved patient... A new crash reporting service called Firebase homepage and proceeded to sign up panic rising throughout his and.
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