We schlep back downstairs...that wasn't even our room..not even the right floor. Jeffery B, General Manager at The Westin Portland Harborview, responded to this review. From the well known to the hidden gems, we are blessed to have been here for the past 90 years and consider our location the best in the city. The Westin Portland Harborview's top-floor lounge reflects the hotel's history. Open for breakfast, lunch and dinner Dress code: Casual. The Westin members worked hard to accommodate us on one floor, have a small gift for the group etc. We asked to change rooms..they said there was a wedding staying at the hotel and they had no rooms. Built in 1927 and widely considered to be Portland's "grand dame," The Westin Portland Harborview is a historic landmark in Portland, Maine. Congress Squared at the Westin Portland Harborview serves regional New England cuisine for breakfast, lunch and dinner. Cherish panoramic Portland water views of Casco Bay through our floor-to-ceiling windows. With a stay at The Westin Portland Harborview, you’ll be centrally located in Portland, steps from Portland Stage and Children’s Museum and Theatre of Maine. This vegetarian bistro serves pan-Asian cuisine. Top of the East, the on-site lounge… Our goal is to assure no one leaves unhappy and hope that may have the opportunity to regain your business in the future.Warm regards,Jeffery Burrell. Maine Hotel Raises the Bar Portland Westin Has Boosted Sales Since a $50 Million Renovation The Top of the East bar is one reason nearly half of the hotel's revenue comes from food-and-beverage … more. Experience creative, craveable dishes at our on-site restaurant, where we emphasize locally-sourced, seasonal ingredients to bring you the freshest food possible. Dear tasodrew,Thank you for the great review and particularly for recognizing Peter. The shower was disgusting. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Ok. At 2:59 she called to say the room was ready early.We go up to the room and the key didn't work. Short trip with my girlfriend to Portland, ME and we decided to stay at the Westin Portland since I am an SPG member. The Westin Portland Harborview: Hip Lounge! Portland Harbor Hotel. The former Eastland Park Hotel in Portland, Maine, reopened in December 2013 as The Westin Portland Harborview after a $50 million renovation. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Everyone is exasperated all the time. Originally opened in 1927 as the Eastland Park Hotel, our hotel is immaculately restored while … We know we can google...we had been doing it all weekend. While we were at full capacity during your visit, there is never a reason to miss the basics - especially with one of our most valued and loyal Platinum guests. Open for lunch and dinner Dress code: Smart Casual. The Westin Portland Harborview vs Residence Inn Portland Downtown/Waterfront. The Westin Portland Maine is located in the Arts District of Portland, just steps from the Portland Museum of Art and the Children’s Museum & Theatre of Maine. Then she looked at us and said..you know...you can just google yourselves. ... American (4) Bar / Lounge / Bottle Service (2) Burgers (1) Caf ... Good sports bar in Portland Maine… Enliven your Maine getaway at The Westin Portland Harborview, where you'll dwell in historic charm. The only reason I mention this is because I can't imagine the experience if you have no status with them.Arrived at 2:45 and were told check in was 3pm..no exceptions. This Westin is an embarrassment to the brand and I don't say that lightly. We could not agree more with you - our location is the perfect home base away from the tourist-centric Old Port while still allowing our guests easy access to the best Portland has to offer. Overview The Westin Portland Harborview offers stunning views of the harbor in an upscale setting. An airport shuttle is free, and … Dear Dianei,Thank you so much for your great review! Our contemporary American menu focuses on New England classics and local Maine … We thought the hotel would be closer to the water and requested water views...the view of the water from the hotel is Very limited...you are quite away from the water. The whole bottom was black and I went to college..I know that means it hasn't been cleaned in a long, long time. We look forward to welcoming you back again soon.Warm regards,Jeffery Burrell. After exploring the Arts District in downtown, treat yourself to tempting small plates and hand-crafted cocktails at our lounge, the enclosed bar on our 15th floor. This Rewards Category 5 hotel has a convenient location just 2.4 miles from Portland International Jetport and a complimentary shuttle. The hotels allows dogs and my guess is they were trying to mask the scent. Amazing.The only negative was the airport shuttle does not run until 5 am so I had to take a taxi. Visit this pizza chain to try some bold and unique flavors. We do offer SPG exclusive rates as well as welcome SPG guests staying on points or the ever popular Cash & Points rate plans. We look forward to welcoming you back again very soon.Warm regards,Jeffery Burrell, This is the version of our website addressed to speakers of English in the United States. Innovative spaces. This 4-star hotel is within close proximity of Children’s Museum of Maine … We wanted a recommendation. So glad the conceirge told me about the 15 floor lounge. Right in the heart of the Arts District, Please don't let the fact that this hotel is not on the harbor deter you from staying here. We planned a group visit for the night to Portland and booked several rooms at the Westin. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We decided to wear flip flops and love with it.The service is terrible. It is the perfect option for business and leisure travelers seeking a comfortable, quality stay in Portland, … She would "expedite" our room. She said she doesn't do that???? This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. The Westin Portland Harborview is located in the downtown Arts District. View deals for The Westin Portland Harborview, including fully refundable rates with free cancellation. I have stayed in motels where the shower wasn't that bad. Both The Mark and Crosby Street Hotel are highly recommended by professional travelers. I mean...really bad. She literally went to google and said...oh you can reserve this online...this one I would have to call and I don't want to do that...let's see if we can find another one where we can do it online. Easy parking either valet or in the garage (the price difference between the valet or self-park is minimal. It is a lovely walk to Old Port shops and restaurants, and a nice break from the chaos during the busy summer months. Explore reviews, photos & menus and find the perfect spot for any occasion. Lots of staff to help out. This is the worst hotel experience we have had in quite some time and this is a Westin! I'm happy that he was able to enhance your visit. Experience traditional Greek cuisine at this modern restaurant. Got the correct key.The room reeked of febreeze. We went to the concierge to get dinner recommendations. Isn't that the point of a concierge? The Westin Portland Harborview: NICE HOTEL BUT PARKING COSTS $26 - See 1,558 traveller reviews, 508 candid photos, and great deals for The Westin Portland Harborview at … I was very happy to read of your satisfaction with the service - we work very hard to be the best and it is great to see that work pay off. After dinner, the Top of the East Lounge, on the hotel's rooftop, is a … Happy to see you'd be back - we hope that is sooner rather than later.Warm regards,Jeffery Burrell. Open for dinner Dress code: Casual Phone: +1 207-775-5411. Positives:Great location...walking distance to everythingValet guys are really nice but it does take at least 30 mins to get your car so call down way before you need it.Doormen (I think they also serve as valets) were always very pleasant and asked how we were, if we needed help getting anywhere, how we were enjoying it, etc.Would never stay here again. Many performance venues and other arts institutions are a short walk from the hotel, including the State Theater (two minutes), Portland … Open for lunch and dinner Dress code: Casual. Wow. Personalized services. Experience creative, craveable dishes at our on-site restaurant, where we emphasize locally-sourced, seasonal ingredients to bring you the freshest food possible. I do hope that you voiced your concerns during your stay and that a member of my leadership team engaged with you to make things right. Portland Located in Portland's Downtown Portland neighborhood, The Westin Portland Harborview is in the city center and by the ocean. that was appreciated. The Westin Portland Harborview: Panoramic 15th floor lounge view! The hotel is lovely. It is probably your best hotel option with a club lounge in Portland, Maine. Portland Museum of Art is minutes away. The Westin Portland Harborview is the state’s first Westin … Inspired experiences. I appreciate your comment about rates - the city of Portland rates do rise dramatically during the busier summer months. We look forward to welcoming you back again soon.Warm regards,Jeffery Burrell. Open Tuesday-Saturday, 4:00-10:00 pm with a limited menu and bar service only; Maximum capacity of 50 peoples; Eastland Market at The Westin (Lobby) Open 24 hours with a selection of local Maine … The Westin Portland Harborview Reserve a historic, Maine getaway in the heart of the Arts District in downtown Portland. I was particularly happy to read of your compliments to our service team, we work hard to help our guest make the most of their stays. Our contemporary American menu focuses on New England classics and local Maine favorites. Nice team at the Portland Westin that tried to make our group trip special, La Quinta Inn & Suites by Wyndham Portland, Hilton Garden Inn Portland Downtown Waterfront, Hotels near The Westin Portland Harborview, Hotels near Portland Transportation Center Station, Hotels near Saco Transportation Center Station, Hotels near (PSM) Portsmouth International Airport at Pease, Hotels near Southern Maine Community College, Hotels near Kaplan University, South Portland, Hotels near Intercoast College Portland Maine Campus, Hotels near Northeast Technical Institute, Hotels near University of New England - Westbrook College Campus, Hotels near Spa Tech Institute - Portland Westbrook, ME, Things to do near The Westin Portland Harborview, Portland Museum of Art: Tickets & Toursâ, Casco Bay Lines Ferry Terminal: Tickets & Toursâ, Shipyard Brewing Company: Tickets & Toursâ, Maine Narrow Gauge Railroad Company and Museum: Tickets & Toursâ, Wadsworth-Longfellow House: Tickets & Toursâ, Eastern Promenade Trail: Tickets & Toursâ. Nice to see you got to experience Becky's Diner - it's a Portland institution that locals cherish - great place! Dear andrebaynes,Thank you for the review - and your loyalty as an SPG member. Please accept my apologies for the variety of missteps you encountered during your visit. They say that the Marriott Bonvoy hotel Portland Sheraton at Sable Oaks offers a magnificent stay in South Portland, Maine. However, the service was exceptional from the valets to the front desk staff to the Assistant Manager who helped me surprise my girlfriend by placing her favorite flowers in our room before arrival!! The rooms are nice. No recommendations at all. Notable landmarks in the area include Victoria Mansion and Portland … Usually that means it was a smoking room but in this case I think it meant there had been a dog in there. A sophisticated lounge featuring cozy seating, high bar … Iconic Rooftop Bar & Lounge Since 1963 Boasting expansive floor to ceiling windows, we invite you to enjoy our panoramic views of Portland and Casco Bay from the Top of the East, the first Portland Maine rooftop bar & lounge. The Westin Portland Harborview sits in the middle of the Arts District in downtown Portland, Maine, and is within walking distance to many top attractions, including the Portland Museum of Art, the State Theatre and the Children’s Museum & Theatre of Maine. The Westin Portland Harborview, Portland Picture: View from Lounge - Check out Tripadvisor members' 10,300 candid photos and videos. Top of the East Lounge. There are loads of restaurants, … - See 1,557 traveler reviews, 508 candid photos, and great deals for The Westin Portland Harborview at Tripadvisor. I would stay here again. Empire Chinese Kitchen serves a variety of Chinese cuisine and is best known for its dim sum. Portland Harbor Hotel is set in a historic building and is a luxurious place to … We can't wait to welcome you back!Warm regards,Jeffery Burrell. Ok...that's fine. While our hotel is not waterfront, from our hilltop location in the historic Arts District, we hope the views of either Casco Bay or the Back Bay allowed you and your group a sense of place in our waterfront city. By Alexandra Hall. Guests enjoy the comfy beds. Dear travelingman826,Thank you for the review and feedback. - See 1,556 traveler reviews, 508 candid photos, and great deals for The Westin Portland Harborview at Tripadvisor. The Westin Portland Harborview, at 157 High St. in downtown Portland, may add 2,200 square feet of outdoor lounge space atop the hotel roof. Book now at 19 restaurants near Westin Portland Harborview on OpenTable. © 1996 – 2020 Marriott International, Inc. All rights reserved. I'm platinum with Starwood. Taxes and fees that are shown are estimates only. The Westin Portland Harborview: Fantastic lounge, awesome service - See 1 505 traveller reviews, 434 candid photos, and great deals for The Westin Portland Harborview at … The Westin Portland Harborview, Portland: 1,557 Hotel Reviews, 730 traveller photos, and great deals for The Westin Portland Harborview, ranked #11 of 22 hotels in Portland and rated 4 of 5 at Tripadvisor… This is my biggest pet peeve of hotels and it hasn't happened in a long time. I appreciate your comment on the shuttle and we'll be sure to update our website to assure our information is accurate and up to date. We would have never guessed on our own. The Westin Portland Harborview, Portland Picture: Lounge - Check out Tripadvisor members' 10,300 candid photos and videos. Stayed here a night with my family. The website has a generic disclaimer but it should be in parenthesis next to airport shuttle on the amenities page.More, Dear pugsitter2,Thank you for your review and your feedback. Marriott Proprietary Information, https://www.marriott.com/hotels/maps/travel/pwmwi-the-westin-portland-harborview/?directPageRequest=true. Our luxury hotel boasts on-site dining, scenic views, an on-site spa, and full … He is a true superstar and we are lucky to have him. Please see our partners for more details. The hotel and area is very nice but the nightly rate was exorbitant for Maine (NYC prices). I'm very happy you discovered our iconic Top of the East lounge - it's a must see in Portland with incomparable views of the scenery from the ocean to the white mountains. The hotel has a somewhat industrial feel with facilities for large group conference activities. Book The Westin Portland Harborview, Portland on Tripadvisor: See 1,555 traveller reviews, 730 candid photos, and great deals for The Westin Portland Harborview, ranked #11 of 22 hotels in Portland … The hotel is lovely. Dear Flowers1432,I was very sorry to read of your experience. The Westin Portland Harborview: Hip Lounge! - See 1,551 traveller reviews, 505 candid photos, and great deals for The Westin Portland Harborview at Tripadvisor. Great valet and check-in experience, and the rooms were in excellent condition.Peter, the guest services manager, really went the extra mile to make our stay enjoyable, with a welcome gift, restaurant reservations, and other recommendations.I definitely will be spending future stays in Portland at the Westin.Location is perfect for walking down to Becky's Diner. The State Theater, Art Museum, Maine Historical Society, and lots of great shops, galleries and great restaurants are all easily walk-able.Plus: the heavenly bed, bath, clean and comfortable rooms, and attentive staff. Overall, Crosby Street Hotel … ... Alexandra Hall is a longtime New England lifestyle writer who recently moved to Maine. Located in Portland’s Arts District, the historic 12-story building is Maine’s first Westin … Lots of staff to help out. 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'S Diner - it 's a Portland institution that locals cherish - place!, Jeffery Burrell.. you know... you can just google yourselves, on hotel! Photos and videos and love with it.The service is terrible of Tripadvisor LLC by professional travelers best option... She does n't do that????????????!, responded to this review is the subjective opinion of the East, the Top of the,... 15 floor Lounge views of the East Lounge, on the hotel and they had no.! In motels where the shower was n't that bad Casco Bay through our floor-to-ceiling windows 'd back... To wear flip flops and love with it.The service is terrible said there was a smoking room but in case! Say the room and the key did n't work hotel boasts on-site dining scenic. In Portland, me and we decided to wear flip flops and love with it.The service is terrible is.! We can google... we had been a dog in there to wear flip flops and love with service... 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