I remember informing a customer that despite ordering the product, snow storms had tapped all of our trucks on the roads or at the Seattle warehouses. I am only 17 and everyday I go home and I cry. Last night, even though this guy was very drunk he was two inches from my face screaming full on blast over something which was his own fault. People are so rude when they deal with someone they think is less superior than they are. The hotel had four bars. I lose my smile slowly and say "Oh, you don't qualify? I have two jobs one of them being a Cashier at my local grocery store. I was so mad because now I would be late after looking for a new spot. The look on his face when he realised I ran the place was priceless, and then the realisation that he couldnt get back into the club was amazing. r/AskReddit is the place to ask and answer thought-provoking questions. We just say "oh well" and get ready to leave. I recalled a busy lunch hour when I served a customer his desert and forgot a spoon. I think it stems from expectations. They come to your store, you speak to them by saying "hello," or "how are you doing," and they don't say a word. I thought they were all stuck in the 1980s. She came storming up to customer service, "There are NO parking spots. I was going grocery shopping with my mom and we were looking for a parking spot. People also just don't understand how most service systems work. "Please bag my avocados separately; I need to use those for a face mask tonight. Why did you lie to me?' Being rude to my employee does not help. What do you mean it's not ready, the physician told me it would be ready for pick-up! I just sit there in my car ant waited for the police. ", BECAUSE I FUCKING SAID SO NOW GET THE FUCK OUTTA MY STORE. I told her that we wouldn't be able to remake her food and she caught an attitude with me so I went to get a manager, prepped him on what was going on, he apologized to her and gave her a free, hot meal. Most of the time people are nice. I dont wear a uniform, but have a radio and run the security team. I worked at a fast food restaurant for 7 years and it was probably the hardest I'd ever worked in my life- especially the drive-thru area. You have to know in Germany always the one who hits another car from behind will be blamed if he cant prove that it wasn't his fault. I told her to wait like everyone else and she slammed a glass down on the bar and it smashed at which point she ran away. "What?" Not this time. I've met a few people who are perfectly charming to strangers, equals and superiors, but who are ice cold tyrants to those 'beneath' them. So, when you guys swear you’re perfect and the black customers are just being terrible, think about how you treat black customers even if you’re being “nice.” I most likely low rated this dude who could’ve been Indian and I’ve given a white Uber driver a five star rating. You have to be 55-60 to qualify for the discount. What if your age is between 61 and dead? This Wednesday there was one particular customer who was being a huge pain in the ass from the moment she walked in. So today was a bad day for me im a cashier, and our system was down so people was coming in left and right. Rude customers are no good for your business. You have to be 55-60 to qualify for the discount. New comments cannot be posted and votes cannot be cast. 74 comments. Also people don't understand what is like to be a service employee so they don't realize how stupid they look. Lots of seniors, and lots of other people who don't want to deal with the seniors. You are 55-60, right?" I finally found a spot so I drove up to it and put my signal on showing that I was waiting for it. I continued into work, got in trouble for being late, but had actually forgotten about the incident until who's number gets called to my station, but Miss Spot-Stealer herself! The guy kept telling me he would punch me out etc. I have never worked in the food industry but I have never understood why there is a negative connotation associated with fast food workers. One guy stares me down, then calls me over, and starts swearing at me for no reason and telling me that "pieces of shit like you could never even get into a venue like this". It just couldn't get through this persons inordinately thick skull that there are some situations/conditions where there so nothing I could do. im a 16 year old youth and people treat me like scum especially posh people. I'm a manager at a grocery store, so I get awesomely rude customers on a daily. Worked retail pharmacy for a short while. ", To which I replied, "Well sir, I'm sorry, but this isn't Monopoly, this is Krispy Kreme.". It's not easy, especially with RUDE, ANAL, a**hole customers! He then disappears behind our car for a second, and then comes back into view and proceeds into the grocery store. I'll go ahead and take it off. New comments cannot be posted and votes cannot be cast. (I just want to vent ) But today this lady was so rude to me! You then say "thank you, have a good day," and they still don't speak. "Please don't put my bread on top of my eggs, the eggs could roll over and crush the bread." She was unbelievable. I need to check out here." Why We Get Angry About Customer Service ... so many of the customer service and sales representatives with whom we interact in person or on the phone come across as impatient, rude… I just stood there and listen the woman complaining about who this idiot hits her from behind and her brand new car is now damaged. I don't generally mind the old folks. The guy than hugs me and we became good friends. There's a dude that comes into the grocery store I work at all the time and he calls all of us by name and he's always in a great mood. If I don't ask you, my manager is going to make me ask you, so you're going to get asked if you need help no matter what. jokes on you i'm actually entitled to everything. People feel entitled. She was tall, blonde, high heels, very made up, and dressed to the nines. People, in my experience, usually respect this and continue on. Chances are most these people are like that to everyone in their lives. We then finish up our grocery shopping and head back to the car to return to the most disgusting loogie I have ever seen on our windshield. Whoa there, you're meaning to tell me that you can actually get fines removed at the DMV? It seems every gun store I have ever entered, whether it be in Michigan or California, even down to Florida, there seems to be a pattern. Similar story. Most people who have worked in a customer-facing role have asked themselves the question, “Why are customers so rude?” There are many answers to this question, ranging from issues that solely have to do with the customer to the business being at fault. So I give him the finger and we proceed to another spot a few down from him. When dealing with rude customers, the first thing you need to know is why they’re being rude. Of course we're going to mess up somewhere along the line. Not to mention I was also a grocery store cashier and people really thought I was sub-human. and was clearly trying to look macho to impress someone. why are customers so rude? Once he walked outside, I walked back inside and told security not to let him back in. After some time she returned and I was serving someone else. Keep in mind that I'm not your average DMV worker, I understand that stuff happens and waive penalties all the time and treat my customers with respect because I believe that what goes around, comes around and I know how crappy it is to wait at the DMV all day! Bad customer service. I used to work for the Department of Motor Vehicles and the one I worked at had pretty limited parking, surprise! SMDH. So we have a classic insurance fraud. I was sitting in my car making some photos with my new smartphone while using different settings. Another driver comes and honks. I've seen her get into arguments before with people because she wants two seats to herself. “Why are customers so rude” is top (and according to search tool SEMrush, around 260 people search for this term every month.) As I rang them up I was curious about how they smelled so I sprayed some in the air before I put it in the bag. The service your client receives becomes the service they expect. The venue has a great smoking section that looks out onto the street. Every Wednesday is senior discount day. Thanks for your honesty.". So whenever I go out to the store or a restaurant I always treat the employees with respect because they deserve it. I suspect the kind of scum bag that is rude and abusive to a service employee is also rude and abusive to everyone else too, so I guess the answer is, unfortunately, there are a lot of scum bags out there and scum breeds scum. So she stands there for like 10 seconds doing nothing. I get her attention and tell her that she could have my seat. And at one point i was the only one doing the work these two girls came in and they were very rude, they was talkn like working in fast food was a pathetic job and it is. A lot of people are selfish, unfortunately, and want a specific level of catering regardless of the type or quality of restaurant. I jump back in the car and my mom just stares at me wide eyed. 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